Troubleshooting of Coupling Problems
Most Coupling operational problems can be solved by understanding the operation and maintenance of our couplings. We provide detailed instructions through Maintenance Manuals and Videos on our website. The solution may be simply specifying optimum Seal materials or implementing a maintenance plan. Please click to view the Troubleshooting Guide. This Guide is organized into eight Tables - please select the appropriate Table for your coupling. Our friendly staff is here to help you. Please review the following questions so that we can fully understand your problem. Remember, Coupler has a Flow Control Handle; Adapter does not have a Handle.
1. Describe your problem.
2. Have you read the Maintenance Manuals on our website?
3. Have you watched Coupling Maintenance Videos on our website?
4. Is it difficult to latch the Coupler onto the Adapter?
5. Is the Coupler handle too difficult to turn?
6. Does the Coupler leak? Does the Adapter leak?
7. Does the Adapter/Coupler assembly leak through the Coupler/Adapter joint?
8. Does the Swivel leak? Does the Coupler (Adapter) leak from the stem seal?
9. Does the Main Seal appear damaged (nicked or scored)?
10. What is the line medium? (What is going through the couplings?)
11. What are the Temperature and Pressure of the line medium?
12 . Is the line medium clean or dirty? (Is it slurry – solids in the line medium?)
13. What is the Coupling Size?
14. What is the Coupling Body material? Is it SS316, Hastelloy C or Alloy 20?
15. What is the Main Seal material? (PTFE, EPDM, Viton, or Chemraz/Kalrez?)
16. If you don’t know the Main Seal material, what is the part # of the Coupling?
17. How often do you operate the Coupling? Once a day, once a week? etc.
18. How often have you replaced the Main Seal?
19. Do you use the Main Seal Replacement Tool to change the Main Seal?
20. Did you read use of this Replacement Tool in the Maintenance Manuals?
21. Did you watch the Video for use of the above Tool?
22. Have you watched the Coupling Operation Video?
23. Did you review the Application GUIDE for chemical compatibility?